Last updated 1 June 2026
This Privacy Policy explains how Melofonetica di Jamila Maria Jones, trading as Melofonetica ("we", "us", "our"), collects, uses, and protects your personal data when you use the Melofonetica website ("the Site"). Our Site is hosted on Podia.
We are based in Borso del Grappa, Italy, and we are the data controller for the personal data collected through the Site. You can contact us at info@melofonetica.com with any questions about this Policy.
We may collect the following types of personal data:
Account data: your name and email address when you register for an account.
Profile data: your role and country, where you choose to provide these when signing up for certain services.
Purchase data: your name, email address, billing address, and order details when you make a purchase. Payment card details are processed directly by our payment providers and are not stored by us.
Application data: information you provide when applying for a course, collected via a Google Form. This may include your name, email address, and any other details requested in the application.
Communication data: your name and email address if you sign up to our newsletter or contact us directly.
Webinar registration data: your name and email address when you register for a live webinar.
Usage data: information about how you use the Site, including pages visited, time spent, and device and browser information, collected via cookies and analytics tools.
We use your personal data for the following purposes:
To fulfil your orders: processing purchases, delivering physical products, and providing access to digital content and online courses.
To process payments: your payment details are passed to our payment providers (Stripe and PayPal) to complete transactions securely.
To manage your account: creating and maintaining your account and providing access to content you are entitled to.
To process course applications: reviewing and responding to applications submitted via our course application form.
To communicate with you: sending order confirmations, receipts, and updates about your purchases, and if you have opted in, sending newsletters and promotional content.
To run webinars: sending joining instructions and follow-up information to registered participants.
To improve our services: using anonymised usage data to understand how the Site is used and to improve content and user experience.
To comply with legal obligations: retaining records as required by Italian and EU law, including for tax and accounting purposes.
Under the GDPR, we process your data on the following legal bases:
Contract: processing necessary to fulfil your purchase or provide access to content you have requested.
Legitimate interests: improving our services and communicating with existing customers about relevant updates.
Consent: sending marketing emails and newsletters, where you have opted in. You may withdraw consent at any time by unsubscribing.
Legal obligation: retaining financial and transaction records as required by law.
We do not sell your personal data. We may share it with the following third parties only to the extent necessary to operate the Site and deliver our services:
Podia: our website and course hosting platform, which stores account and purchase data and is used to send newsletters and communications to subscribers who have opted in. Podia has its own privacy policy governing how they handle your data, available at www.podia.com/privacy.
Stripe and PayPal: our payment processors, which handle payment transactions securely. Each has its own privacy policy governing how they handle your data.
Google: course application forms are hosted on Google Forms via Google Drive. Google may process data submitted through these forms in accordance with their own privacy policy.
Analytics provider: a third-party analytics tool may be used to collect anonymised usage data about how the Site is used.
Legal authorities: we may disclose your data if required to do so by law, or in response to a valid legal request.
The Site uses cookies — small text files stored on your device — to enable certain functionality and to help us understand how the Site is used. When you first visit the Site, you will be shown a cookie consent banner allowing you to accept all cookies, reject non-essential cookies, or customise your preferences by category.
We use the following categories of cookies:
Essential cookies: necessary for the Site to function, including keeping you logged in. These cannot be disabled.
Functional cookies: used to remember your preferences and settings to improve your experience on the Site.
Analytics cookies: used to collect anonymised information about how visitors use the Site, such as which pages are visited most often. These help us improve the Site.
Advertising cookies: used to show relevant content and to measure the effectiveness of advertising, both by us and by third parties.
Some cookies are set by third-party services that appear on our Site, including Stripe (payment processing) and Google (analytics and embedded content). These third parties have their own privacy policies governing their use of cookies.
You can manage or change your cookie preferences at any time via the cookie settings on the Site, or through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
We retain your personal data only for as long as necessary for the purposes set out in this Policy:
Account data: for as long as your account remains active, and for a reasonable period thereafter.
Purchase and transaction data: for 10 years, as required by Italian tax law.
Application data: for as long as necessary to process your application, and for a reasonable period thereafter in case of follow-up queries.
Marketing data: until you unsubscribe or ask us to delete it.
Usage data: in anonymised form, indefinitely.
Under the GDPR, you have the following rights regarding your personal data:
Access: you may request a copy of the personal data we hold about you.
Correction: you may ask us to correct inaccurate or incomplete data.
Deletion: you may ask us to delete your personal data, subject to any legal obligations we have to retain it.
Objection: you may object to processing based on legitimate interests.
Restriction: you may ask us to restrict processing of your data in certain circumstances.
Portability: you may request your data in a portable format.
Withdraw consent: where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@melofonetica.com. You also have the right to lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali, at www.garanteprivacy.it.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our Site is hosted on Podia, which maintains its own security standards. Payment transactions are handled by Stripe and PayPal, both of which use industry-standard encryption.
No method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.
Some of our third-party providers (including Podia, Stripe, PayPal, and Google) are based outside the European Economic Area and may process your data in countries including the United States. Where this occurs, we rely on those providers to ensure appropriate safeguards are in place in accordance with GDPR requirements, such as Standard Contractual Clauses or equivalent mechanisms.
We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or via the Site. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@melofonetica.com.